Any reference to “I“, “my” and “me” is to Rachel Waddilove & Rachel’s Babies. Please see below for my contact details. Any reference to “you” or “your”, means you as user of www.rachelsbabies.com (the “Website“).
How do I collect your details?
If you show an interest in me or Rachel’s Babies and contact us for maternity nurse services, consultancy advice etc, we ask for some or all (but not limited to) of the following from you: email address, telephone number, mobile number, Skype address and postal address. We may get this information from you in the following (but not limited to) ways: in person, via the Website, email, telephone or social media.
What information do we hold about you? How is the information collected and used?
When you contact me or my Media Consultant, Lucy Binns, for further information about various services on the Website, personal information is collected by me. I use information about you to help me provide you with a more personalised service which is tailored to suit your needs.
I may also collect personal information:
|when you make a complaint or enquiry or provide other feedback to me;|
|if I monitor your use of the Website to ensure and check your compliance with the Terms of Website Use;|
|otherwise as required by law; and/or|
|when you disclose your personal information to me at any other point.|
Your personal information may be used by me to:
|process and deal with any enquiries made by you;
send you newsletters/updates from time to time (no more than 5 a year)
|investigate any suspected breach of the Terms of Website Use or the breach of other terms and conditions.|
Will I share your information with third parties?
|The only third party who has access to your personal data is my Media Consultant Lucy Binns.|
|I may disclose your personal information to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of the Terms of Website Use and or the breach of other terms and conditions otherwise relating to you or otherwise where required by law and I will co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or locate anyone breaching these Terms of Website Use or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders.|
I do not pass or sell your personal information to third parties for any other purpose than those set out above.
Security/how do we protect your information?
I endeavour to take all reasonable steps to protect your personal information.
How long will I keep your information?
I keep your information until you tell me you no longer wish to use my services or you ‘unsubscribe’ from any of my newsletters/updates.
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information I hold about you.
You can email me with any questions, queries or complaints at:
Tel + 44 (0) 1460 30151